Delete your account | Eventos Hub

How to delete your account

In the Eventos Hub app: open the Account tab → Privacy → Delete Account, then confirm. Your account is deleted straight away.

No app, or can't sign in? Ask us and we will delete it for you. The website does not have a delete button yet. Message us on WhatsApp or call +91-9521115800, or email eventoshub@bindalinfotech.com with the subject "Account Deletion Request". Tell us the email address or mobile number you signed up with so we can check the account is yours.

What gets deleted

When your account is deleted, the following data is permanently removed:

Your user profile (name, email, phone number, profile photo)
Your authentication credentials
Celebrations you own (including all functions, schedules, and settings)
Guest lists and RSVP data for celebrations you own
Photos, videos, chat, feed posts and wishes in celebrations you own
Your guest entries (name, phone, email, RSVP, travel details) in other hosts' celebrations, found by the email address or phone number on your account
Your Find your photos selfies and face signatures, in every celebration
Your payment receipts in Eventos Hub
Push notification tokens and preferences

What is retained

Certain data may be retained after deletion:

Other people's celebrations: photos, chat messages and wishes you added to a celebration you do not own stay with that celebration. Ask its host, or write to us, to have them removed.
Payment providers: Razorpay, Google Play and Apple keep their own records of your payments, as the law requires them to.
Backups: Encrypted backups are purged within 30 days of deletion.

Processing time

In-app deletion happens immediately. Requests sent to us on WhatsApp, phone or email are completed within 7 business days, and we confirm on the same channel once your account and data are deleted.